THE NATIONAL TILE CONTRACTORS ASSOCIATION (NTCA), Jackson, Miss., has released the NTCA Reference Manual, an annual compendium of standards-based industry wisdom, tips and techniques.

Laid out in a cause/cure/prevention format, the manual is now available free to NTCA members. Users can browse the table of contents for the issue they’re dealing with and find recommendations as to what caused the problem, what to do to fix or cure it and how to prevent it from happening again.

A wide range of photographs illustrate each issue in question and the proper way to address it.

The manual also contains numerous sample letters on various topics designed to offer precautions and recommendations to general contractors, glass installers, design professionals and homeowners to document cautions and recommendations.

The NTCA Reference Manual is considered one of three essential industry publications to provide guidance in standards-based tile and stone installation. Non-NTCA members can buy a copy at www.tile-assn.com/store/default/aspx.

CONTACT: The National Tile Contractors Association, 601-939-2071